Privacy Policy

Simon Hart is dedicated to keeping your details private.  Any information we collect in relation to you is kept strictly secure.  We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, and personalise your shopping experience with us. Simon Hart uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart.  Cookies sent to your computer from Simon Hart only last while you’re browsing our cart.  We do not store persistent cookies on your computer.  Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use the Simon Hart website, the computer on which the web pages are stored (the Web Server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser.  The unique network address of your computer is called it’s “IP address”, and is sent automatically each time you access any Internet site.  From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it an anonymous.

We do not keep a record of the IP addresses from which users access the Simon Hart site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes.  An example of this would be when proceeding to a checkout to finalise an order you may wish to make.  After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy
When purchasing from Simon Hart, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.  128 bit SSL encryption is approximated to at least one trillion years to break, and is the industry standard.  If you have any questions regarding our security policy, please contact our customer support centre on ihaveaquestion@simonhart.com.au